Secure Customer Onboarding

  • Payments
  • 19.07.2017 11:45 am

US prepaid card and P2P payment services provider Cascade Financial Technology Corp has signed a 3-year contract to power customer onboarding and KYC with 2ndgeneration ID authentication and onboarding automation. AU10TIX Secure Customer onboarding (SCO) cloud service that already powers major players across financial services markets, is known not only to increase KYC robustness and fraud protection but also improve customer conversion success chances and operating efficiency. 

Cascade’s customers now benefit from 2nd generation ID authentication and onboarding automation. This technology differs from conventional solutions by enabling 100% human-intervention-free automation, deep forensic-level forgery and counterfeiting detection. Such technology is also up to +300% better in handling of borderline quality ID images. AU10TIX's BOS platform is also unique in offering multilingual, global document support thus enabling both locals and multinationals accessibility to advanced KYC regulated services. With 2nd generation technology in place, Cascade can offer its customers simpler, speedier onboarding experience while the benefiting from more efficient exception management, ability to save operating costs and robuster KYC compliance. AU10TIX portfolio also includes collateral services such as biometric Selfie-to-ID photo face matching.

“We Pride ourselves on responsiveness, fraud mitigation, advanced technology, and world class customer service”, says Spencer Schmerling, CEO of Cascade: “In line with this, we enhanced our customer verification process with the best performing ID authentication and onboarding initiation platform we've tested. Such automation will not only boost our fraud mitigation, but at the same time also enable our customers to benefit from even better service experience. We look forward to boosting our capabilities even further with up and coming new capabilities and functionalities. AU10TIX will help us stay ahead of the game”.

“Welcome on board, Cascade Fintech”, says Ron Atzmon, Managing Director of AU10TIX: “It's a privilege to be supporting forward-looking entrepreneurs who want to stay ahead of their market. One can only appreciate the timely acknowledgement that effective automation is key to growth and profitability, and that streamlined customer service means conversion. What Cascade can now do with 2nd generation automation other who don't will do slower, less effective and probably most costly. We look forward to good mutual work for years to come “.

“Cascade, same as AU10TIX, is about end-to-end robust automation”, says Ofer Friedman, VP Marketing of AU10TIX: “Semi-automation, one that focuses on data services, is good but not enough. Cascade was quick to acknowledge that "ID verification" is not "ID Authentication". Handling incoming ID images, sorting them out, recognizing them, extracting their content and checking them for manipulation is a bottle-neck for many, whether the already acknowledge it or not. But not to Cascade, who can now run a much more streamlined onboarding process while taking fraud detection and KYC to the next level. A pleasure to have you Cascade guys on board. “

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