A new fast and secure payment solution, GivingPay has been created to simplify the commonly-fragmented donation process for charities of all sizes. 

CommittedGiving, part of the MFS GroupCo, has created a new type of service in response to the charity sector’s feedback calling for a single-contact solution that can seamlessly set up, manage and provide support for donors’ debit and credit card transactions, for both one-off donations and reoccurring Direct Debit donations, and for giving across multiple channels. 

GivingPay incorporates both a debit and credit card merchant facility and operates seamlessly across channels, including online, e-commerce and telephone, to give charities the opportunity to transact and process their card payments easily and in one place, through the CGHub. The hub gives charities total control and visibility of their transactions, where they can view, export, easily reconcile or refund payments 24 hours a day, seven days a week. 

Speaking about GivingPay, Scott Gray, chief commercial officer – charity division (CCO) said: 

“The launch of GivingPay finally gives charities the freedom, speed and flexibility they need around their voluntary income – across all channels, from online donations to postal responses. 

“Our ambition was to create a frictionless and cost-effective payment merchant service that will change the way charities manage their donations; while making it a service that understands how your charity uses it, why it is vital for your fundraising or trading, and what to do when you have queries. It’s quick and easy to set up, provides competitive merchant rates and a joined-up payment service relationship – it’s an exciting step forward for charity donations management.”

GivingPay is supported by payment technology provider, Trust Payments, in a partnership that enabled the innovation required for a charity-specific service while operating within a strict financial regulatory framework.

Sarah Abernethy, Business Development Director of Trust Payments, comments:

“We are confident that CommittedGiving is able to offer a truly innovative and specialist payments solution for charities at what is an exciting and challenging time for the industry. We are delighted to be working with and supporting Mosaic FS and CommittedGiving in providing an entire end-to-end solution to power GivingPay’s launch into the payment space.”

Trust Payments and CommittedGiving first started working together in 2013 and are pleased to further enhance the relationship. Over the past nine years, the partnership has supported a number of CommittedGiving’s merchants with e-commerce payments gateway solutions.