With a clear commitment to delivering accessibility as part of its mission to be the most inclusive global payments provider, Ecommpay has secured Digital Accessibility Centre (DAC) certification for its mobile SDK and Hosted Payment Page. The approval follows a rigorous three-strand testing process by the DAC to ensure it meets the WC3 (World Wide Web Consortium) WCAG (Web Content Accessibility Guidelines) 2.2 AA standard for accessibility. 

As part of its ongoing inclusivity programme, Ecommpay for Good, Ecommpay rebuilt and relaunched its new brand, website and payments platform in September 2024. Using colours, fonts and layouts that ensure accessibility for those with visual and hearing impairment and cognitive and physical disabilities, the DAC certified Ecommpay payments platform and dashboard enable merchants to deliver an inclusive payments experience to their customers.

“Inclusivity ‘by default’ is the ethos across all areas of Ecommpay product development,” commented Max Ryzhov, Chief Product Officer at Ecommpay, who led the audit process with the DAC.  “Inclusion isn’t an afterthought – it is built into all aspects of product design and development from the outset. Whether it’s feature enhancements, mock-ups for new products or coding, we align to the WCAG guidelines to ensure all our services are accessible.

“Working closely with the DAC, we quickly fixed minor issues raised during the audit enabling us to achieve full certification as well as learn from the insight for future product development.  This is an incredibly important landmark for the business and we are excited to bring its benefits to our merchants and their customers.”

With expertise in design and development, issue resolution, testing, accreditation and training, The Digital Accessibility Centre works with public, private and voluntary sector organisations to help ensure their digital projects are accessible for everyone. The DAC user testing team is passionate about inclusion and ensuring everything digital is accessible. As most of the team have a disability, they bring first-hand experience and invaluable insights that have helped Ecommpay meet best practice accessibility standards and legislation.

“While we are proud to have gained DAC certification, we are far from finished with our mission,” added Max. “To further support improved inclusion across the payments ecosystem we are continuing to empower merchants to create the most inclusive e-commerce presence, so that their customers can also have an accessible and inclusive payment experience.”