Paydock, a leading eCommerce payment orchestration platform, has announced a strategic partnership with Aevi, a pioneer in card-present payment orchestration, to deliver a true omnichannel payment orchestration offering for financial institutions, merchants and independent software vendors (ISVs). 

This partnership unites Paydock’s expertise and agnostic infrastructure in digital payments with Aevi’s advanced in-store payment solutions. This empowers ISVs, enterprises, payment services providers and acquirers to seamlessly orchestrate payments across both online and physical channels.

Businesses will be able to centralize online and in-store payments through a single reporting interface, bridging the gap between digital and physical payments with an ability to process through multiple acquirers. 

The payments landscape is increasingly complex, with businesses often managing multiple providers, payment types, and integration challenges. This complexity leads to inefficiencies, higher costs and fragmented customer experiences.

This partnership removes that complexity by providing a single platform, integrated with multiple payment services providers and acquirers, that merchants, ISVs and acquirers can bring to market quickly and which could otherwise take years to build in-house. By enabling online payment methods like Open Banking, PayPal, and BNPL in face-to-face environments, the platform delivers a truly unified payments experience.  

The solution scales with businesses of all sizes, allowing retailers to reduce costs by efficiently adapting to customer payment preferences in-store, from Open Banking to BNPL. Deeper analysis of transaction patterns and behaviors also allows businesses to tailor offerings and improve targeting, leading to better retention and enhanced customer experience spanning both channels.

ISVs will only need to build their card-present and e-commerce payment infrastructure once, which will give them access to multiple terminal devices, online check-outs and acquirers. This reduces development complexity and enables faster integration and an accelerated time-to-market to deliver innovative, customer-focused solutions.

Rob Lincolne, CEO of Paydock, comments: “This partnership delivers a truly unified payment orchestration solution to the market. It brings to life our vision of simplifying payments and delivering a seamless, secure and personalized payment experience across all channels to our client base of merchants, ISVs, and financial institutions, offering unified experiences, payment options and agnostic multi-acquiring capability. The collaboration will enable us to further enhance innovation and flexibility in the payments landscape, meeting the evolving needs of our partners and clients."

Mike Camerling, CEO of Aevi, added, “At Aevi, we’re committed to transforming how businesses interact with customers at the point of interaction (POI) and enabling our clients and partners to be flexible and modular with their offerings is a key. We see the industry quickly changing in a way that requires all aspects of the payments ecosystem to be flexible and agnostic. Partnering with an industry leading payment orchestration platform in Paydock helps enable these outcomes in a thoughtful and turnkey way.“