Navy Federal Credit Union was named the “2016 Best Overall Online Banking Leader,” according to Javelin Strategy & Research. The credit union’s online platform was recognized for features that empower members to handle financial chores responsibly and guide them along a lifelong financial journey.
“We know our members love banking online and from their mobile devices.* Over 2 million of our members sign in online each month,” said Tim Day, AVP eChannels. “We continue to focus heavily on the user experience to ensure our members are able to easily access, navigate and complete their transactions no matter how they bank.”
Javelin also recognized the credit union as being among the leaders in the Financial Management, Money Movement and Customer-First Banking categories. This award comes after Forrester Research named Navy Federal number one in full-service banking.
Javelin’s Online Banking Leaders awards recognize the most exceptional functionality and customer support among the top 30 retail financial institutions by deposit size.