Digital Employee Experience management company mentioned as a Sample Vendor for DEX solutions and Virtual Desktop Infrastructure monitoring.

ControlUp, the industry leader in digital employee experience management, announced today that it has been recognized as a Sample Vendor for Digital Employee Experience management (DEX) category in three separate Gartner Hype Cycle reports, including Hype Cycle for the Digital Workplace, 2021[1], Hype Cycle for Digital Workplace Infrastructure and Operations, 2021[2], Hype Cycle for ITSM, 2021 [3], In another  Gartner report, titled “Hype Cycle for Monitoring, Observability and Cloud Operations, 2021” [4], ControlUp was recognized in both Digital Employee Experience management (DEX) category and Virtual Desktop Infrastructure (VDIM) category.

ControlUp had record-breaking performance in H1 2021, expanding its market base with 400,000+ new licenses for remote working solutions that are essential to the hybrid workforce.  The ControlUp Digital Employee Experience management platform enables IT administrators to see their remote work landscape, end to end, from a single console, ensuring that employees have a superior digital experience, no matter where they work.

According to Gartner, “Despite significant digital workplace investments, most IT leaders are unable to measure digital employee experience. While digital experience monitoring (DEM) is important, most DEM tools lack organizational context and sentiment data, as well as automation capabilities. These additional features enable DEX tools to become a strategic differentiator that can reduce overhead and improve experience, which is paramount given the increased pressure organizations are under as the result of the pandemic.”[4]

“The new online economy has created a huge demand for solutions that optimize the employee digital experience”, said Alexander Rublowsky, Executive Vice President of Marketing at ControlUp.  “We believe that this recognition in the 2021 Gartner Hype Cycle reports have affirmed our solutions’ ability to improve employee productivity and satisfaction by ensuring seamless access, high availability, and quick response times for applications used remotely.”

_{[1]Gartner “Hype Cycle for the Digital Workplace, 2021,” Matt Cain, Michael Woodbridge, July 12, 2021. (Gartner subscription required)}

_{[2]Gartner “Hype Cycle for Digital Workplace Infrastructure and Operations, 2021,” Autumn Stanish, Stuart Downes, July 22, 2021. (Gartner subscription required)}

_{[3]Gartner “Hype Cycle for ITSM, 2021,” Siddharth Shetty, Keith Andes, July 21, 2021. (Gartner subscription required)}

_{[4] Gartner “Hype Cycle for Monitoring, Observability and Cloud Operations, 2021,” Padraig Byrne, Pankaj Prasad, July 16, 2021. (Gartner subscription required)}