Workplace IT issues are creating a £4 billion UK productivity ‘black hole’, Capita research reveals
- 5 years 5 months ago
- IT Innovations, Infrastructure
A new report, ‘The State of IT – The Employee Verdict’, reveals that more than half (55%) of financial services workers in the UK lose at least an hour a month to IT problems, with an average 1 hour 23 minutes lost. Although 95% of financial services workers stated they had IT issues at work, less than two thirds (62%) actually reached out to IT support or service desks to solve them.
DXC Technology Launches Innovation Centre in London
- 5 years 5 months ago
- Infrastructure
DXC Technology (NYSE: DXC), the world’s leading independent, end-to-end IT services company, today announced the opening of the DXC Innovation Centre in London for the company and its clients to develop and deliver high-impact digital solutions.
Claims Leaders from Amerisure, American Modern, Zurich and More Share Insights on Connected Claims Transformation
- 5 years 5 months ago
- Infrastructure
Ahead of this year’s Connected Claims Europe Summit (September 18th & 19th, Amsterdam), Insurance Nexus spoke to global thought leaders working in Claims (from AXA Insurance, American Modern Insurance Group, Zurich and more), to understand how they are preparing to meet exceptionally high customer expectation
Finnovex West Africa 2019, organized under the Patronage of the Central Bank of Nigeria - The Leading Summit on Financial Services Innovation & Excellence
- 5 years 5 months ago
- Banking, IT Innovations, Infrastructure
Financial Institutions and banks, in West Africa, driven by innovation, are harnessing region’s widespread mobile-phone coverage to create low-price offerings and innovative distribution models and are tapping the intrinsic opportunities that lie within these challenges the West African digital banking revenue growth could accelerate significantly over the coming years.
Registrations for the 4th Paybase Collaborative Workshop Now Opened
- 5 years 5 months ago
- Infrastructure
Registrations for the 4th
Finnovating to Host Startup Competition at Barcelona Trading Conference
- 5 years 6 months ago
- Trading Systems, Infrastructure
The global innovation consultancy is just one of the event’s local partners Finance Magnates and Ultimate Fintech are joining together to create the largest event dedicated to the crypto trading community, the Barcelona Trading Conference 2019 on July 10-11. Several regional partners, including Finnovating, an advisory group focused on promoting collaboration between startups, tech providers, and financial services experts, will demonstrate why... more
Emirates NBD Building Artificial Intelligence-enabled Bank of the Future with AWS
- 5 years 6 months ago
- Banking, Infrastructure
Amazon Web Services (AWS), announced that Emirates NBD, a leading bank in the Middle East, is collaborating with AWS to create a culture of innovation within the bank and is using AWS machine learning (ML) services to build a personalised retail customer banking experience. Emirates NBD will also utilise AWS data analytics, Internet of Things (IoT), Natural Language Processing (NLP), and other advanced technologies as part of its ongoing efforts... more
Opsview Reveals 52% of Firms Still Struggle with their IT Infrastructure
- 5 years 6 months ago
- Digital Identity, Infrastructure
Opsview, the company that unifies cloud and infrastructure monitoring, has today released a new report revealing that many companies have unfit IT strategies in place to adequately support their digital transformation projects – even though many agree it’s a top priority. For instance, 25% of respondents said that they struggle to effectively monitor the health of their organisation’s IT systems; a further 21% said that legacy prevents growth... more
OpenFin Raises $17 Million Series C from Wells Fargo and Barclays
- 5 years 6 months ago
- Investment, Infrastructure
OpenFin, the operating system (OS) of finance, has raised $17 million in Series C funding from major banks and leading Fintech investors. The funding round was led by Wells Fargo with participation from Barclays and existing investors including Bain Capital Ventures, J.P. Morgan and Pivot Investment Partners. The Series C round brings OpenFin’s total amount of venture funding to $40 million. Proceeds from the financing will be used to make... more
ILI Group Reveals Scottish Firms to Benefit from £2 Billion Infrastructure Investment
- 5 years 6 months ago
- Infrastructure
Company behind pumped storage hydro schemes calls for Scottish firms to benefit from national renewable projects. Hamilton based ILI Group have called for a level playing field for Scottish firms on renewable energy projects in Scotland Last month saw troubled Scottish fabrication firm BiFab effectively ‘locked out’ of the biding process for a £200 million offshore wind farm in Moray, unable to compete with foreign state-backed competitors from... more
Debut Company Reveals Report on Social Mobility in Finance
- 5 years 6 months ago
- Infrastructure
Debut, a graduate recruitment platform, today releases the findings of its ‘Working with class: The state of social immobility in graduate recruitment’ report.
MuleSoft Sets New Standard for Successful API Strategies With Next Major Release of Anypoint Platform
- 5 years 6 months ago
- Infrastructure
MuleSoft, provider of the leading platform for building application networks, today announced the next major release of Anypoint Platform™ with the launch of Anypoint API Community Manager and other significant advancements across the platform. API Community Manager uniquely combines a full-featured API portal and industry-leading digital experience capabilities, transforming how teams collaborate across the entire lifecycle of an API program.
Five year Increase in Customer Complaints an Opportunity for Banks, Financial Ombudsman Reports
- 5 years 6 months ago
- Infrastructure
The number of customer complaints have climbed to a 5 year high in the financial services sector, up 130 per cent in some cases owing to customer service, according to the Financial Ombudsman Service complaints handling data out today.
Financial Institutions Flooded by Highest Level of Complaints in Years Forced to Rethink Customer Strategies
- 5 years 6 months ago
- Infrastructure
Customer complaints against financial services institutions have hit a 5-year high year, with payday loan complaints surging 130%, according to data just published by the Financial Ombudsman Service.
New Research Shows That Consumers Opened New Accounts On Mobile Phones More Than On Computers Last Year
- 5 years 6 months ago
- Infrastructure
The digital and mobile identity era has arrived for businesses and consumers. According to new research from IDology, a GBG company, the last 12 months have brought significant shifts in the way consumers engage with businesses and think about their identities. This shift caused approximately 83 million consumers to abandon online enrollment due to additional effort or friction.
