Western Union Chooses Box’s Content Management Platform

Western Union Chooses Box’s Content Management Platform
05.08.2016 11:00 am

Western Union Chooses Box’s Content Management Platform



Box  announced that Western Union, a leader in global payment services, has selected Box’s content management platform to centralize content and drive new ways to work in the cloud. With Box, Western Union is furthering its IT innovation and transformation to digitize business processes and create highly customized content experiences.

“It is extremely important that our employees are able to access critical business materials from any device. User enablement is a top priority for us,” said Mike Bartholomy, Senior Manager, Information Security of Western Union. “Box met these needs and in only two months, we have seen a dramatic increase in usage from our employees across the world. By leveraging Box, we are able to create a central workspace to help streamline business processes.”

“Because of the highly mobile workforce and the strict compliance standards it’s held to, the financial services industry has to continually innovate in order to maintain a high level of agility and productivity,” said Adam Ross, Managing Director, Financial Services, Box. “Companies like Western Union are recognizing that mature content management platforms not only help streamline business processes but also provide an opportunity for better visibility around their content.”

As part of Western Union’s initiative to simplify business processes, its IT organization purchased Box through the Box-IBM partnership to:

  • Improve how employees collaborate in the cloud with internal coworkers and external business contacts;
  • Automate and simplify management of retention policies with Box Governance;
  • Empower employees to work from anywhere on any device by providing access to business critical resources; and
  • Provide IT with added security control and administrative capabilities necessary to govern and protect sensitive information at scale.

Building on a record fiscal 2016, in the first quarter of fiscal 2017, Box added over 5,000 new paying customers, growing its paying customer base to 62,000 businesses, including 59% of the Fortune 500. With today’s announcement, Western Union joins a growing list of organizations in the financial services industry that are leveraging Box to address key industry challenges like vendor collaboration, mobile enablement and asset management. Box has seen continued momentum in the financial services industry, with increased adoption from customers such as KKR & Co. L.P., Nationwide Insurance and AAA, since the launch of Box for Financial Services in February 2015.

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