Appian, a leading Low-Code and Business Process Management platform provider, today announced SDL selected Appian to automate and digitize its core language services business in support of the company's digital transformation strategy. Using Appian's low-code development platform in the cloud enables SDL to rapidly unify data from across systems and processes, and present them through a single intuitive interface, resulting in significant improvements in customer experience.
SDL is a leader in global content creation, management, translation and delivery. It offers companies a range of solutions to address complex content management and translation challenges, including Machine Translation, Localization, Web Content Management and provides a host of integrations with third-party applications. Appian is being used to transform these core processes in support of SDL's corporate growth strategy. Key goals of that strategy are to increase the scalability of SDL business services without increasing headcount resources, while ensuring quality of services through risk reduction and enforcement of policy-based best practices.
"Appian is focused on helping companies develop a business culture of continuous digital transformation," said Paul Maguire, Vice President, Appian. "The business landscape is changing faster than ever before and companies must remain agile and adaptable to change. We empower customers like SDL to streamline their operations, maximize their resources and perform faster than ever before. With Appian, SDL are making their business operations more intelligent by integrating analytics and automated, rules based, workflow into formal, orchestrated processes."
In the execution of SDL's digital transformation strategy, Appian is currently addressing the following needs:
"Appian was the right partner to help us execute our digital transformation efforts quickly and efficiently," said Azad Ootam, Chief Transformation Officer, SDL. "With Appian, we are leveraging a single, fully integrated platform for automating and managing business processes to create efficiency and streamline business operations at scale. With these improvements we have, in a particular business process, seen improvements of up to 90% in end-to-end execution time while enhancing the customer experience."