Hyland, recognised as a Leader in the 2021 Gartner Magic Quadrant™ report by analysts, has also been named a Customers’ Choice technology provider in the 2022 Gartner Peer Insights ‘Voice of the Customer’: Content Services Platforms. The distinction stems from positive reviews of Hyland’s suite of content services platforms.

The Gartner Peer Insights Customer First programme is designed to build trust and credibility, by signalling that a technology provider solicits reviews from all customers and recognises the benefits of honest, unbiased feedback. As a dedicated member within the Gartner Peer Insights Customer First program, Hyland remains dedicated to understanding all feedback and responding accordingly to ensure it delivers superior services, supports evolving automation strategies, develops the most feature-rich solutions and empowers end users.

“We believe the Gartner Peer Insights Customers’ Choice for Content Services Platforms recognition validates our ongoing commitment to our customers: to develop the best content services and intelligent automation solutions available, listen to customers' needs and product feedback, and work alongside our customers to ensure each organisation’s ongoing success,” said Susan deCathelineau, chief customer success officer at Hyland. “We appreciate the feedback and reviews they share on Gartner Peer Insights and take tremendous pride in this distinction.”

Hyland’s modern, low code and open product architecture fuels customers’ digital transformation journeys and future-proofs their business operations. Noted for its deep industry expertise within Healthcare, Financial Services, Insurance, Government and Higher Education, global organisations leverage its suite of content services platforms as an integral asset to connect, manage and protect information throughout the enterprise.

Recent customer feedback includes:

• "Powerful Product Offered By A Progressive Vendor. The OnBase product is robust and when thought about, offers functionality above expectations. The continual development of the new versions always adds value to our industry. Hyland has been more than a vendor - a strategic partner," – Business and software solution supervisor in the insurance industry.
• "Alfresco Meets All NAB Requirements For Document Archival And Retrieval. Robust application, provides multi cloud capability, content federation options. Service is exceptional, Product meets all our organisational requirements, Cost effective license models and infrastructure footprint,” – Head of enterprise document services within the banking industry.

To read or submit a review about Hyland’s content services products, visit Hyland’s Gartner Peer Insights profile.