Finom, a European financial platform serving more than 200,000 small businesses and freelancers, has partnered with Porters, an agentic AI infrastructure provider, to automate compliance-heavy back-office operations using artificial intelligence. The system has reviewed and processed more than 7,000 case documents since going live. 

The first workflow deployed is seizure processing, one of the most time-sensitive, legally binding operations in fintech back-office management, in which financial institutions must review and act on legal orders to freeze or transfer customer funds. Porters' platform ingests documents, reviews them against regulatory requirements, and routes exceptions to Finom operations staff for manual review. The platform maintains an audit trail for supervisory reporting.

Most AI deployments in European banking to date have focused on customer service, onboarding, or marketing functions. The Finom-Porters partnership operates on legally binding documents, where a processing error can mean regulatory and customer-fund consequences.

"Operational excellence in regulated processes requires the right technology partner," said Jodie Hotchen, Head of Operations at Finom. "Porters' innovation and speed are impressive, and they have kept our objectives in focus throughout."

"Finom is exactly the kind of partner we built Porters for," said Christopher Barth, Co-Founder at Porters. "The deployment shows that AI can handle mission-critical back-office work at scale in production, not only in theory.”

Finom and Porters plan to extend the deployment to additional compliance-critical back-office processes: insolvency management and Request for information (RFI) responses. The companies also plan to roll the system out across additional European markets as Finom continues to scale across Germany, France, Italy, and the Netherlands.