ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple phone systems and unified communications (UC) solutions, today announced it has been positioned by Gartner®, Inc. in the "Visionaries" quadrant of the "Magic Quadrant for Unified Communications."
In this global Magic Quadrant, Gartner evaluated 11 UC solution providers. "Completeness of vision" evaluation criteria included market understanding, marketing strategy, sales strategy, offering strategy, business model, vertical/industry strategy, geographic strategy, and innovation. "Ability to execute" evaluation criteria included product/service, overall viability, market responsiveness/record, operations, sales execution/pricing, marketing execution and customer experience.
"We're gratified that Gartner has recognized ShoreTel for its Connect platform, a single platform and user experience for cloud, onsite and hybrid deployments," said Mark Roberts, CMO of ShoreTel. "We've always been known for finding a better way for business people to communicate with brilliantly simple solutions that are intuitive to use and adapt to the way people want to work. ShoreTel is helping customers determine how and when to move communications to the cloud and is pioneering hybrid options along the way."
Gartner divides a Unified Communications solution into six broad communications product areas: telephony; conferencing; messaging; presence and IM; clients; and communications-enabled applications.
ShoreTel's robust telephony, audio/web conferencing, collaboration and mobility capabilities are recognized by customers and channel partners alike as being easy to use, deploy and manage. ShoreTel is powering today's always-on workforce with flexible communications solutions that eliminate complexity, reduce costs and improve productivity.