Settld, the end-of-life admin service, has teamed up with global identity verification and authentication provider, Onfido, for a secure and simplified user verification process.

The integration of Onfido’s AI-powered technology enables users to remotely prove their real identity for Settld’s free web-based bereavement notification service. Once a user’s identity is verified, multiple companies (e.g. banks, utilities, mobile phone, broadband etc) are then notified automatically of a relative’s death with requests to close the deceased's accounts.

Onfido is trusted by numerous banks and financial institutions to combat fraud and ensure compliance with relevant Know Your Customer (KYC) and anti-money laundering legislation. 

Onfido assesses whether a user’s government-issued ID is genuine or fraudulent, and then compares it against their facial biometrics, ensuring the person presenting the identity is its legitimate owner and is physically present. Once the user's identity is verified, the bereavement notification is given the green light to be sent to the service provider to process.

Settld CEO Vicky Wilson said: “When bereaved families are using Settld’s website to notify multiple companies of the death of a loved one, we want to give them peace of mind by providing a simple, secure and stress-free service. 

“With Onfido, we are providing world-leading customer verification technology, which will reassure our customers - and the service providers we notify - utilities, banks, pension, broadband, TV, mobile, insurers, the list goes on.” 

Onfido Chief Product Officer, Kevin Trilli, said: “We’re pleased to be supporting Settld’s digital initiatives, helping users prove their real identity online. Settld customers are able to start their digital journey through a secure and simplified online experience, while service providers have the assurance comprehensive ID checks have been completed when they receive a bereavement notification.”