Chase today announced new capabilities for small businesses that expand its integrated digital hub in Chase for Business mobile and online, bringing together tools owners can use to manage and grow their businesses in one place. The updates include the launch of Business Credit JourneySM, a complimentary tool that helps owners monitor and strengthen business credit, and expanded availability of Customer Insights, an analytics experience that provides visibility into customer and local market trends.

These enhancements reflect Chase’s broader investment in services that go beyond traditional banking. By combining banking tools with actionable insights and time-saving features, Chase is helping small businesses make informed decisions, plan ahead, and pursue growth opportunities within one connected digital experience.

According to a Chase survey of small business owners, only 49% have checked their business’s credit score, highlighting the need for more accessible tools and guidance that help owners better understand and manage their businesses.

“Small business owners are making important decisions every day, and innovation should deliver practical solutions — not just new features,” said Jameson Troutman, Head of Product for Chase for Business. “With Business Credit JourneySM and other tools in Chase for Business mobile and online, we’re giving owners clearer visibility into their business so they can plan ahead, respond to change, and grow with confidence.”

Helping Owners Better Understand Business Credit

In the Chase survey, 80% of small business owners said a strong business credit score can unlock easier access to credit.

A strong business credit profile can support financing opportunities and long-term growth, yet many owners may not monitor it regularly or fully understand the factors that impact it. Business Credit JourneySM was built to make business credit more accessible and actionable — so owners can stay informed, identify changes early, and take steps to strengthen their profile over time. It also makes it easy for owners to view their business and personal credit information in one place.