The DPO Centre launches DSAR response service

The DPO Centre, the market-leading independent data protection resource center is launching a new outsourced DSAR response service following huge demand from companies needing help to tackle ever increasing complex data subject access requests (DSARs).

The DPO Centre’s dedicated DSAR team works with companies to provide solutions to recognize, handle, and respond to DSAR requests effectively, appropriately, and within the strict response timeframe.

The DSAR response service is delivered on an ad hoc ‘pay as you go’ basis; where organizations outsource all, some, or just occasional DSARs as required. Also providing the added confidentiality of an external resource that is required when dealing with complex HR-related DSARs.

Lenitha Bishop at The DPO Centre said “We are seeing a significant rise in the number of data subject access requests (DSARs) submitted to organizations as one of the fallouts from the pandemic.

With the complexity and volume of DSARs increasing, many companies lack the appropriate expertise, systems, and resources to ensure requests are dealt with efficiently, therefore outsourcing the process to The DPO Centre is an ideal solution.

We help our clients to implement the processes and procedures to avoid being overwhelmed by complex or multiple DSAR requests. Our expert DSAR response team provides senior management with peace of mind, supporting the business to improve data subject trust and avoid regulator scrutiny by ensuring the strict response timelines are met.”

A study by The DPO Centre revealed that six million UK adults1 have considered submitting a Data Subject Access Request (DSAR) after feeling that a company had mishandled their personal data. Those aged between 18 years old and 34 years old are most likely to have considered submitting a DSAR (20%) compared to those aged 35-54 (14%) and 55+ (4%). Indicating that the number of data subject access requests (DSARs) UK companies will receive from clients and suppliers are set to increase.

The new DPO Centre DSAR response service can take care of the full ‘A-Z’ of the DSAR response process, provide just an advisory and oversight service, or perform only certain aspects, such as redaction. Allowing organisations that receive complex DSAR requests and those that are struggling to comply with the required response timeframes vital support and expertise.

Lenitha continued “We work with organisations across all sectors including healthcare and financial services. No organisation is exempt from DSAR requests and the requirement to comply is here to stay, but The DPO Centre is on-hand to assist."