Tieto Teams up with WalkMe to Provide Better User Experience

Tieto Teams up with WalkMe to Provide Better User Experience
05.04.2017 08:00 am

Tieto Teams up with WalkMe to Provide Better User Experience

Cloud

Tieto has strategically partnered with WalkMe, enabling Tieto to resell the cloud-based WalkMe digital adoption platform and related consulting services to customers across the Nordic countries.  It intends to help customers renew user experience, increase productivity and reduce support and training related operational costs.

WalkMe, a San Francisco based company, provides a Digital Adoption Platform (DAP) that simplifies user experience and drives user action using insights, engagement and guidance capabilities. Today WalkMe’s platform is used by over 1,000 enterprise customers and thousands of SMBs from various industries and verticals, including more than 30% of Fortune 500 companies.  

Tieto will include the WalkMe platform in the company´s growing ecosystem of cloud borne applications such as Salesforce and Workday, ranging from HR to finance, sales and procurement solutions. Tieto also applies the solution on its own recently implemented HR system, Workday, since the beginning of 2017.

"WalkMe´s solution enhances user experience and increases usability while saving time and resources. This technology combined with our deep industry knowledge and cloud born enterprise application offerings will help our customers to accelerate and renew their business," says Robert Kaup, Head of Cloud Born Enterprise Applications at Tieto.

"WalkMe is committed from day one to provide our partners with all of the training, tools and technology solutions they need to be successful," said WalkMe VP, Uval Daniel. "As such, we are excited to partner with an industry leader like Tieto. With its industry leadership and outstanding reliability credentials Tieto will be a great partner as they continue to capture the growing demand for rapid and effective onboarding and supporting Cloud Solutions such as SAP SuccessFactors, Workday and Salesforce."

WalkMe can be leveraged to both existing and new systems and acts as a guide by giving step-by-step instructions on where to move and how to proceed. Individual processes are built in to the solution, which means that there is no need for process descriptions or user guides that traditionally are buried in company intra pages. WalkMe can also be utilised in customer service web pages, adding efficiency and enhancing customer experience.

WalkMe works also as a powerful change management tool: users can master processes in new systems from their first try and without any training efforts or manuals. This promotes user adoption and works against change resistance, while enhancing employee engagement.

Related News

A Continuous Journey of Digital Transformation - Alibaba Cloud and Its Global Customers at Apsara 2020

As the digital technology and intelligence backbone of Alibaba Group, Alibaba Cloud is experiencing continuous growth alongside its customers... Read more »

Glassdoor Names Sage’s Steve Hare as Highest Rated CEO in the UK During COVID-19 crisis

Sage, the market leader in cloud business management solutions, announced today that Steve Hare, CEO, has been recognised by Glassdoor for... Read more »

Temenos Transact Certified on Alibaba Cloud

Temenos (SIX: TEMN), the banking software company, and Alibaba Cloud, the digital technology and intelligence backbone of Alibaba Group, today announced that... Read more »

BidFX Releases Flagship FX Desktop Trading Application on OpenFin

BidFX, the leading cloud-based provider of electronic foreign exchange trading solutions, today announced a significant addition to its product range delivered... Read more »

Shield Joins IBM Cloud for Financial Services Ecosystem

Specialist RegTech provider... Read more »

MYHSM to Add Its Affordable Payment HSM to Compass Plus’ Software Package

MYHSM, the global provider of cloud-based Payment Hardware Security Modules (HSM) as a Service today... Read more »

Magazine
ALL
Free Newsletter Sign-up
+44 (0) 208 819 32 53 +44 (0) 173 261 71 47
Download Our Mobile App
Financial It Youtube channel