Centage Corporation (www.centage.com), leading provider of cloud financial software that transforms how businesses budget, forecast, analyze and report, introduced the Maestro Help Hub, a rich online portal for Centage customers to access a robust knowledge base, submit and track support tickets, and interact with product experts and other customers. The Maestro Help Hub is free to all Centage customers as part of their cloud subscription and is becoming a popular resource amongst its customer base.
The Maestro Help Hub provides e-learning training, product videos, release notes, and a wealth of other resources to help Centage clients master the Planning Maestro product suite and enable self-help when they want it. “In this day and age, everyone expects and demands real-time information. Our goal is to provide seamless access to the tools and information our clients need to be successful on their own in instances where self-help is their first choice,” explained Nate Burnes, VP of Customer Success at Centage. “At the same time, the Maestro Help Hub allows clients to submit a help ticket or engage with a Centage team member if they are unable to find the answers or resource they need.”
The Maestro Help Hub also serves as a forum for the Centage community to ask one another questions, share best practices, and provide advice on the changing nature of the modern CFO. “Technology is revolutionizing FP&A. For instance, automation is enabling finance teams to move to rolling forecasts and synchronized reporting to better monitor the health of the organization. Our customers need a place where they can share ideas and ask specific questions about FP&A strategies, topics that are often best addressed by other corporate finance professionals,” explained John Murdock, CEO of Centage. “Our Maestro Help Hub fills this critical need for a forum.”