Today, Amazon Web Services (AWS), an Amazon.com company, announced that HSBC Holdings plc has selected AWS as a key, long-term strategic cloud provider to drive their digital transformation and deliver new and personalised banking services. As part of a multi-year, global agreement, HSBC will make AWS technology available across the bank’s lines of business, starting with customer-facing applications and application modernisation in its Global Wealth & Personal Banking business.

Migrating to AWS will enable HSBC to drive innovation, automate key processes, and enhance operational efficiency across a range of personal financial services. AWS’s global infrastructure will enable HSBC to run and scale applications around the world with the highest availability and reliability. HSBC will use AWS’s extensive portfolio of cloud services, including compute, containers, storage, database, analytics, machine learning, and security, to develop new digital products and support security and compliance standards for millions of personal banking customers worldwide. For example, HSBC plans to use AWS serverless and analytics services, including Amazon Kinesis, to create a more personalised and customer-centric banking experience.

“Our work with AWS is an example of how HSBC continues to invest in secure and advanced technologies to make our digital banking experience even better for customers,” said Dinesh Keswani, Chief Technology Officer and CIO for Digital, HSBC. “Our ambition is to make it easy, safe, and reliable for customers to bank with us, whenever and wherever they are. HSBC’s collaboration with AWS helps us to deliver innovative banking solutions to customers at a faster rate, starting with our Wealth & Personal Banking business.”

“HSBC is continuing to expand its use of AWS to power its digital transformation and deliver innovative financial services that help customers manage, protect, and grow their wealth in new and more personalised ways,” said Frank Fallon, Vice President, Financial Services at AWS. “We look forward to our continued collaboration with HSBC as they leverage AWS’s proven capabilities, reliability, and security to drive efficiency across their business and become a more agile organisation in the cloud.”