TSB to Create 100 IT Jobs at New Digital Banking Centre in Edinburgh
- 20.01.2020 11:52 am
TSB is to create 100 jobs at a new IT centre to be set up in Edinburgh as part of its digital banking strategy to avoid a repeat of its system meltdown.
The new staff in Edinburgh will be IT specialists, data engineers and analysts. The bank has suffered online banking problems under a new system introduced in 2018, with 200 million customer temporarily losing access to their accounts in April of that year.
TSB, owned by Spanish firm Banco Sabadell, also announced it would be partnering with IT giant IBM to run its ATMs, digital banking and computer systems linking high street branches. It is focussing more on digital services as it gets ready to close 17 branches in Scotland this year.
Customer banking director Robin Bulloch said: "I'm deeply sorry for the trouble and inconvenience that was caused at our IT migration, but this about taking the business forward.IBM are a large-scale IT provider and we're very confident they will help support us in terms of building our propositions and ensuring the on-going stability of our banking platform.
Tracy Black, director of CBI Scotland, said: "For Scotland to punch above its weight internationally and attract vital overseas investment, we need to send out a clear signal that we're not only open for business but building an economy for the future. TSB's significant investment represents an important step in that direction."