At its annual conference, Backbase Connect 2019, Backbase has announced the winners of its Partner Awards. The awards, which recognize pioneering collaboration achievements in global digital banking, were split into three categories: Regional Partner of the Year, Customer Success Award and Partner Solution Award. Bring Global, Accenture and PwC won each category respectively.
Bring Global were awarded the Regional Partner Award for their success in the Middle East and Africa. Founded as a sole Backbase entity, Bring Digital has its own go-to-market engine and used its local proximity to gain local customer confidence through its facilities in Dubai and Kenya, supporting the maturing of digital banking in the region.
The Customer Success Award was awarded to Accenture, recognizing the firm’s achievements in enhancing Backbase customers’ implementation programs, significantly streamlining the deployment of solutions. The standout innovation with this being that many of the projects were completed remotely, clearly demonstrating that the offshore delivery model can work. To add to this, Accenture is the fastest growing Backbase delivery powerhouse in 2019.
Several partners accepted the challenge to compete for the Partner Solution Award, PwC came out on top. PwC created the Bank of the Future initiative; initially aimed at rapid account opening and servicing, PwC’s Bank of the Future provides highly specific needs-based offers and guides the customer through the entire onboarding journey. It is the first go-to-market offering by a Backbase partner.
Patrick Rood, Global Director of Partner Business at Backbase: “Fundamentally, this is all about improving the experience of the end users. The commitment and ‘out of the box’ thinking that our partners are demonstrating is incredibly valuable in achieving clients’ goals. Through collaborating with us, they’ve made the impossible become possible, and every year, they raise the bar even higher.”