Unzer Launches UnzerAI to Improve Internal Efficiency, Security, and Compliance

Artificial Intelligence
16.07.2025 09:45 am

Building on the success of its earlier AI assistant, Unzer proudly unveils UnzerAI, a cutting-edge and intuitive upgrade to UnzerGPT. Exclusively crafted for Unzer employees, UnzerAI swiftly facilitates access to internal information, boosts productivity, and empowers teams to make informed decisions without sacrificing privacy and data security.

The initial reception has been overwhelmingly positive, with over 80% of employees embracing the solution. Weekly, more than 300 team members engage actively with UnzerAI, participating in about 1,200 conversations and exchanging nearly 10,000 messages.

Effortless Access to Internal Knowledge with Specialized Agents

UnzerAI significantly enriches the user experience by seamlessly merging Unzer’s internal knowledge base, databases, and additional data sources, delivering comprehensive, rapid, and precise real-time responses. This integration allows employees to shift focus from tedious manual searches to high-value tasks that drive the business forward.

Currently, the platform features two dedicated agent functionalities: the Unzer Agent, tailored to internal processes and guidelines, and the General Agent, ideal for broader AI tasks like document drafting. Excitingly, specialized agents for legal, sales, and operations are on the horizon.

Security and Compliance as Cornerstones

Beyond enhancing productivity, UnzerAI is meticulously crafted to uphold the highest security and compliance standards. Operating within a secure framework, it safeguards sensitive information and adheres strictly to regulatory and internal data policies, all while providing fully transparent responses referencing verifiable internal documentation.

“We didn’t just craft an AI assistant – we’ve developed a secure, intelligent platform embodying our company’s core values,” said Robert Bueninck, CEO at Unzer. “UnzerAI is now an indispensable asset within our organization, enabling streamlined efficiency while ensuring data integrity.”

A Continuous Journey of Innovation

Looking ahead, Unzer is committed to broadening UnzerAI’s feature set, enhancing integration with merchant services, and advancing internal analytics. Our mission is resolute: creating an unrivaled, secure AI experience that benefits employees, merchants, and partners alike, without compromising ethical standards.

Niv Liran, Chief Product and Technology Officer at Unzer, added: “Our clients entrust us with their most sensitive data. With UnzerAI, we affirm that robust AI can harmoniously coexist with rigorous privacy measures.”