Pendo Systems today announced a strategic technology alliance with Appian (NASDAQ: APPN) a global leader in intelligent automation. Through this partnership, Pendo Systems adds an unstructured data discovery tool within the Appian Platform that benefits both Pendo Systems and Appian’s customers. Leveraging this tool within the low-code platform allows customers to consume all data, both structured and unstructured to help improve everything from the customer experience to global risk and compliance.
“The Pendo Platform has been in production transforming unstructured data into machine-readable content for more than two years, so a partnership with Appian not only makes total sense for Pendo, it will also help significantly accelerate the growth of our business by providing cross-vertical distribution. To have the opportunity to partner with an acknowledged leader in their field makes this all the more exciting,” Pamela Pecs Cytron, CEO, Pendo Systems.
The Pendo Platform is an enabling technology that makes unstructured data both addressable and machine-readable so it can be easily consumed by downstream intelligent automation systems, such as Appian. The challenge in business is 80% of the data businesses generate is unstructured, and it’s growing at more than 800% per year, the ability to process and prepare that data will be a critical business need for the foreseeable future, the partnership between Pendo Systems and Appian will enable businesses to solve this problem with a complete solution. Pendo intends to develop an end-to-end compliance solution that demonstrates how the combined product can be used as a business accelerator. The Pendo Platform will also be available in the Appian marketplace by the end of October.
“We are excited about the possibilities that Appian and Pendo Systems can provide together for customers in highly regulated industries such as financial services. Appian’s Enterprise Low Code platform coupled with Pendo Systems’ ability to unlock data from unstructured content will accelerate the time to value for global risk and compliance, operational process improvement, and customer service initiatives,” said Marc Wilson, Senior Vice President of Global Partnerships & Industries at Appian.