AccountsIQ Partners with Paraglide to Automate Collections Using AI Agents

Artificial Intelligence
28.07.2026 09:48 am

AccountsIQ, the leading cloud accounting software for mid-market businesses, has partnered with Paraglide to automate collections for its customers with AI agents. The partnership gives finance teams a way to cut Days Sales Outstanding (DSO), while automating the everyday back-and-forth of billing enquiries.

Paraglide is an AI-native accounts receivable platform that handles collections conversations and billing enquiries for AccountsIQ customers, reducing DSO by an average of 34%.

Its billing support agent will respond to customer enquiries within existing email threads, pulling data directly from AccountsIQ, and its collections agent will send personalised payment reminders and follow-ups based on account behaviour and overdue status.

Both agents escalate to an accounts receivable (AR) team when they detect issues that require human judgement, and they hand off with a complete conversation history.

Darren Cran, CEO of AccountsIQ, said: "With Paraglide now integrated into AccountsIQ, we've closed the loop on AR. Our platform gives finance teams one consistent view of receivables across every entity in the group. Paraglide takes it from there, running the AI-driven conversations that actually get invoices paid, from partial payments through to disputed line items and multi-invoice queries.

"Paraglide connects straight into our customers' billing data and their team's inbox, deploying AI agents that chase outstanding invoices by email and handle whatever comes back, replies, queries and pushback alike. The finance team keeps full visibility throughout, and anything that needs a human call, a dispute, a payment plan, gets flagged and handed off immediately rather than left for the agent to guess at."

With AccountsIQ and Paraglide, finance teams can expect:

Lower DSO: Collections workflows operate consistently, without missed follow-ups. Payment blockers are resolved quickly, and finance teams see changes within the first two weeks of deployment.

Significant time savings: AI agents handle between 40% and 90% of routine billing enquiries, including invoice requests, payment confirmations, PO collection, and basic follow-ups, freeing up finance teams to focus on strategic collections, credit management, and accounts that require human attention.

Reduced bad debt: Tailored follow-ups and early intervention prevent invoices from going stale, helping teams recover payments before they become write-offs.

Seamless data flow: All data syncs back into the AccountsIQ platform, including promise-to-pay dates, updated contact information, conversation history, and payment blockers, giving AR teams full visibility.

Personalised support at scale: Every customer receives accurate, contextual, and timely responses in their preferred language, which is valuable for customers managing multi-entity, multi-currency operations across different geographies.

Rasmus Areskoug, CEO at Paraglide, added, “The integration of our AI agents will extend AccountsIQ’s platform and support its customers with added automation. Our collections agent adapts its approach based on account behaviour and ensures messages reach the right stakeholders, handling collections outreach systematically across a client's entire customer base. 

“Moreover, our billing support agent goes further in capturing promise-to-pay commitments, collects missing PO numbers, and syncs updated billing information back into a client's records. This includes answering balance enquiries using AccountsIQ data and escalating complex situations to AR teams with full context.”