BPM, one of the largest California-based public accounting and advisory firms, has received Inavero’s 2016 “Best of Accounting™ Award,” an honor less than one percent of all accounting firms in the U.S. and Canada earned for providing exemplary client service.
“This award underscores our commitment to our clients and our associates,” said Jim Wallace, CEO of BPM.
“At BPM, our motto is ‘Because People Matter'; this statement refers to our people as well as our clients. We are determined to continuously improve and want our clients to experience premier service demonstrated by positive and proactive interactions with our team.”
The Best of Accounting Award winners have proven to be industry leaders in service quality based completely on the ratings given to them by their clients. Clients of winning firms are nearly three times more likely to be satisfied than the industry’s average accounting firm client. More than 80% of clients rated BPM as a 9 or 10 out of 10, with a Net Promoter Score of almost three times the accounting industry’s average.