Paysend Resolves 97% of Support Queries Within 24 Hours During COVID-19
- 4 years 4 days ago
- Covid-19, Payments, Money Transfers
As the world continues its race towards total digitalisation, embracing customer feedback is essential to ensure positive engagement, and to improve services by fine tuning them to customer preferences. UK-based global FinTech firm Paysend has reported that 97% of issues raised with its Customer Service team are resolved within 24 hours, despite additional pressure from the global pandemic, including remote working environments.
As Nearly Half of 16-25 Year Olds Could Be Plunged Back Into ‘lockdown Loneliness’, Supporting Human Connections is Critical During Pandemic, Says Paysend
- 4 years 2 weeks ago
- Covid-19, Money Transfers
As nearly half of 16-25 year olds could be plunged back into ‘lockdown loneliness’, supporting human connections is critical during pandemic. • Mental Health Foundation data: 44% of 16-25 year olds experienced loneliness during lockdown • 1 in 4 UK adults felt lonely during lockdown, way up from 1 in 10 before the pandemic • Paysend money transfers aiming to connect friends and families during lockdown to help this
Prime Bank launches International Money Transfer Service SimbaPay
- 4 years 2 weeks ago
- Money Transfers
Prime Bank (www.Primebank.co.ke), a leading private bank in Kenya, has partnered with London-based FinTech SimbaPay (
India Embraces Digital P2P Money Transfers During Pandemic, Fuelling 1M New Users on Paysend
- 4 years 1 month ago
- Covid-19, Money Transfers
Following coronavirus outbreak, Paysend facilitated more than double the volume and value of payments to Indian bank accounts.
TradeCore and Plato to Bring More Efficient Money Transfers to Market
- 4 years 1 month ago
- Money Transfers
Fast growth fintech TradeCore today announces a partnership with Plato, supporting the payments business in bringing quicker, easier and more cost-effective payment transfers to customers.
African Money Transfer Boost as World Bank Aims for Full Digitalisation by 2030
- 4 years 2 months ago
- Money Transfers
In the wake of a 2019 report by the World Bank setting out plans to digitalise the entirety of Africa by 2030, UK-based money transfer provider Paysend has continued to strongly increase its digital coverage across Africa. Paysend will now allow its 2 million users to send money to new countries like Benin, Madagascar, Malawi, Mozambique, Niger, Uganda and Zambia. This will bring the total amount of countries to 18, covering 30% of the total... more
MFS Africa Drives Cheaper African Remittances with PaySii
- 4 years 2 months ago
- Payments, Money Transfers
Pan-African cross-border payments leader MFS Africa has today announced its partnership with global money transfer start-up PaySii to help facilitate remittances in Africa. The partnership with MFS Africa will enable PaySii to extend its services to customers who want to send money to mobile wallets in Nigeria, Ghana, Uganda, Cameroon, Rwanda, Ethiopia, Côte d'Ivoire, Zambia, Madagascar, Malawi, Congo, Niger and Benin.
Paysend Enters Technology Partnership With Alipay for Global Remittances
- 4 years 3 months ago
- Money Transfers
Paysend, the global Fintech corporation based in UK, announces a technology collaboration with Alipay to provide Paysend's users with cross-border money transfer that brings more convenient and inclusive services to consumers globally.
SPOKO Boosts International Growth by Targeting UK Money Transfer Market
- 4 years 3 months ago
- Payments, Money Transfers
SPOKO, an app which offers instant international money transfers, is entering the UK market by targeting South Asian migrant workers looking to move money without the need for bank accounts and costly transfer payments, while also seeking partners to integrate its white label API service.
Global payments Paysend outmatching World Bank Covid forecasts
- 4 years 4 months ago
- Covid-19, Money Transfers
UK-based global FinTech firm Paysend today released figures showing the extensive growth of its Global Transfers service experienced during the coronavirus pandemic, countering the World Bank predictions in April that global money transfers would decrease by 20%.
TransferWise valuation jumps to $5bn in $319m secondary share sale
- 4 years 4 months ago
- Money Transfers
TransferWise today announces secondary sales amounting to a total of $319 million at a new valuation of $5 billion. This amounts to an uplift of 43% since May 2019. The round allowed shareholders and employees to sell some of their holdings to other new and existing investors. TransferWise continues to be profitable, cash generating, with a strong balance sheet, and is not raising any primary capital.
Report from Paysend shows 270 million women worldwide are excluded from day to day banking
- 4 years 5 months ago
- Money Transfers
• White paper released by FinTech firm Paysend, cites Infrastructure, cultural attitudes, and education as the main reasons why 270 million more women than men globally lack financial independence • Low income countries are particularly impacted by the gender imbalance in financial inclusion countries • Data from World Bank points to the importance of money transfers for women in poorer socio-economic situations
TransferGo reaches two million customers worldwide and launches in 11 new markets
- 4 years 5 months ago
- Money Transfers
TransferGo, one of the world’s fastest growing money transfer companies, today announced that its global customer base has surpassed two million and continues to grow by thousands each day. The company is also announcing that it has launched in 11 new markets, with the service now available in countries including Japan, New Zealand, Saudi Arabia, Singapore, and Ghana.
Genome is Waiving Service Fees for All Low-Risk Businesses as a Support Act During the COVID-19 Pandemic
- 4 years 6 months ago
- Covid-19, e-Payments, Money Transfers, Banking
Genome is an Electronic Money Institution, licensed by the National Bank of Lithuania, founded in 2018. Specializes in online financial services for personal and business needs: the opening of business, settlement and merchant accounts with dedicated IBAN’s, providing SEPA and SWIFT transfers with a possibility to do currency exchange and also payment processing via credit cards and all other alternative payment methods. The fintech company has... more
TransferGo and RDC Partner to Combat Financial Crime
- 4 years 6 months ago
- Security and Compliance, Money Transfers, Risk Management
TransferGo, one of the world’s fastest growing money transfer companies, today announced it is extending its partnership with RDC, the global leader in compliance screening. The three-year extension will see TransferGo utilise RDC’s next-generation customer screening technology to help combat financial crime ahead of their electronic money institution (EMI) licence activation this summer.