New research indicates the importance of enhanced ATM interactions and personalisation Banks are increasingly using advanced ATM software platforms to modernise customer identification and authentication, improve customer personalisation and maximise the performance of their ATMs and self-service channels. These are some of the key findings from ATM Software 2018, an in-depth survey of the world’s leading banks, examining their perspectives on... more Read more »
Violent attacks on ATMs, cyber intrusion, jackpotting, malware attacks, card skimming, black box attacks, and social engineering are just some of the threats being discussed at ATM & Cyber Security 2018 Read more »
Self-Service Banking Asia returns to Indonesia on 21st and 22nd March 2018. RBR’s flagship ATM conference in the region will address the most pressing issues facing the industry today, including cash recycling, omnichannel integration, branch transformation, ATM security and the latest ATM innovations Southeast Asia has some of the world’s most dynamic ATM markets Read more »
Fast-developing smaller markets, many of which are in south Asia and Africa, show potential for an ATM boom, at a time of slowing growth in the world’s more mature markets. Insatiable demand for ATMs in China and India comes to an end Read more »
Wells Fargo & Company (NYSE: WFC) announced today that it has added more than 2,500 Axis Bank locations to its ExpressSend® remittance payout network in India, bringing the total number of locations in that country to more than 8,300, in addition to nearly 35,000 ATMs. Wells Fargo also announced that beginning April 8, 2017, it will offer a $0 transfer fee for all ExpressSend transactions sent to India, extending pricing that was previously... more Read more »
Consumers and financial organizations will gain various advantages from new mobile-ready ATM solution. That will become possible through software, hardware, and services. A large, 19-inch multi-touch display enables tablet-like interactions, where consumers can swipe, pinch and zoom their way quickly through transactions. Read more »
BMO Harris Bank is expanding its ATM branding relationship with Cardtronics (Nasdaq: CATM) to provide its customers with surcharge-free ATM access at more than 60 BMO Harris Bank-branded ATMs at Speedway convenience stores in Wisconsin, including the Milwaukee metro area. Read more »
Ziraat Bank, the largest financial institution in Turkey, is partnering with Diebold Nixdorf to enable a connected consumer experience with advanced software and professional services on 7,000 of the bank's automated teller machines (ATMs). Whether consumers prefer mobile banking, visiting the branch or using ATMs, Ziraat Bank is ensuring its customers experience the same "look and feel" on every channel. Diebold Nixdorf's software platform will... more Read more »
Research from RBR shows the number of ATM cash withdrawals worldwide grew by 10% in 2015, the fastest rate since 2011 Cash withdrawals reach 99 billion per year 99 billion cash withdrawals were made worldwide in 2015 according to international research and consulting firm RBR. Figures from the firm’s annual ATM research shows the number of withdrawals rose in all regions with the most notable increases seen in Asia-Pacific and the Middle East... more Read more »
RBR study shows that cards account for the majority of cashless payments because of their frequent use for retail purchases, and their share continues to increase Rise in cashless payments outpaces cash withdrawals According to RBR’s Global Payment Cards Data and Forecasts to 2021, 471 billion cashless payments were made worldwide in 2015, up 52% since 2011. At the same time, ATM cash withdrawals increased at a slower rate of 33% as consumers... more Read more »
Growth in the off-site ATM sector is being driven by banks’ efforts to serve existing clients more cost-effectively, attract new customers and by the expansion of independent ATM deployers Cost savings drive off-site ATM expansion Globally, the share of ATMs located away from bank branches rose to 51% in 2015, according to RBR’s study Global ATM Market and Forecasts to 2021. Read more »
NCR Corporation, a global leader in omni-channel solutions, today announced that Nedbank, one of the largest banks in the country, will be the first bank in South Africa to introduce NCR Interactive Teller. Built on modern hardware, this software-based technology allows the user to complete up to 80 percent of transactions typically completed inside a physical branch with a live video teller at an ATM. Read more »
Raiffeisen Bank Group, Austria's largest financial institution, is enhancing the consumer experience with 1,200 new Diebold Nixdorf automated teller machines (ATMs) equipped with advanced bill payment and contactless functionalities such as quick response (QR) codes and near field communication (NFC) readers. Read more »
Diebold, Incorporated today announced it has finalized its previously announced joint venture agreement with the Inspur Group. This agreement allows the newly combined Diebold Nixdorf to better provide a complete range of self-service solutions within the China market, including automated teller machines (ATMs), non-cash terminals and kiosks, in accordance with Chinese regulations. Also, Diebold Nixdorf will serve as the exclusive distributor... more Read more »
NCR Corporation, a global leader in omni-channel solutions, today announced that State Bank of India (SBI), the country’s largest financial institution, has awarded NCR with the single largest order of ATMs in India. As part of this agreement, which is valued at more than $50 million USD to be executed over the next seven years, NCR will deploy 7,070 SelfServ™ 22e ATM’s, software solutions and provide services support to help SBI further expand... more Read more »
