This edition of Financial IT, the first for 2017, is one of the most important that we have ever produced. Yet again, the articles and interviews that are included cover a huge variety of topics that are relevant to the intersection of financial services with IT.
As ever, the topics reflect the interests of the author, the interviewee or the sponsoring organization. Technology companies, and their representatives, generally focus on their products and the forces that are prevailing in the particular markets that they serve. Banks tend to focus on more strategic issues, such as the impact of regulation, the impact of the Cloud or what financial institutions are likely to look like in five years time.
What sets this edition of Financial IT apart from others is that, collectively, the articles highlight who is ultimately driving the entire transformation of the global financial services sector: the banks’ clients. For instance, one of contributors explains the concept of ‘the segment of one’. Each customer of a financial institution is different and worthy of detailed understanding. The implication of this is that products that can use the understanding of the client to fight fraud and to comply with Anti-Money Laudering/Countering Financing of Terrorism (AML/CFT) regulations – which always impose costs on an institution– can be used to generate revenue.
In this issue you will read the following articles and interviews:
"Bridging the gap" by Pamela Pecs Cytron, the Founder and CEO of Pendo Systems Inc.
"Helping banks with the omni-channel approach", an interview with Katherine Kostereva, CEO and Managing Partner of bpm’online
"Delivering transparent and integrated Banking with APIs" by Maurizio Canton, EMEA CTO, TIBCO Software
"Reinventing Banking software", an interview with Angelique Schouten, CEO at Ohpen UK