CEM Africa Summit

  • Start Date:27 Oct, 2020
  • End Date:28 Oct, 2020
  • Venue:Cape Town, South Africa

The CEM Africa Summit hosts a number of business opportunities for customer experience leaders to share ideas

Meet industry leaders

Customer Experience executives spanning all industries across Africa will be presenting and networking at the summit

Variety of brands

CEM Africa brings a variety of successful brands that will be showcasing how they have used customer experience in their organisation.

Engage with the latest trends

CEM Africa provides a platform for the sharing of knowledge and engagement with discussion surrounding CX trends.

Interactive workshop sessions

Hear from leading innovators in focused 60 minute workshop sessions. The workshops are scheduled in advance as the topics are marketed made available during the build up to the summit.

Attend the top CX event in Africa

Align yourself or your organisation with the top CX innovators across industries.

Extended networking time

CEM Africa will present you many more opportunities to network with your fellow CX professionals.

The Customer Power Team

In a unique initiative, the event will bring together the power team that manages Customer Experience within the organisations; from the client services, marketing, operations, customer experience, CX specialist, operations, business development and contact centre management teams, in a full effort to transform Customer Experience in the organisation.

Business meetings

The CEM Africa Summit provides a space for the sharing of ideas for the promotion of the CX industry in Africa.

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