• 02.07.2018 -- 05:22 pm

In Amsterdam, at the Money 20/20 Europe event, Ann presented on the new research Mastercard had conducted into “Conversational Commerce” – the personalisation and humanisation of digital commerce. This interview with Ann is focused on the research, the insights, and where Mastercard sees this trend making the biggest impact, as well as how Mastercard drive growth at scale for the fast-evolving Fintech industry.