Using Social Media to measure and manage banks’ reputation risk
In finance, social media is generally perceived as a major source of reputation risk. Anyone can post...
The Special One: what can banks learn from football management?
Much like the Premier League, the financial services industry is dominated by high-profile and high-...
Ranks of cross-border issues swell
Payment for research and unbundling has been on the European regulatory agenda for some time. It has now...
Watch out Fintech, the Banks are Coming!
I was upset to be unable to join the recent debate in New York on digital banking. It ended up...
UK pension providers’ priority post-reform is educating their customers
Pensions are back in the headlines and flavour of the month online. In March 2015, Google Trends in the...
Catch that second: Temporal Shifts and System Stability
Tonight’s addition of a single second to system clocks will no doubt underwhelm the world, much as...
Banking’s next blind spot: innovation for innovation’s sake
Retail banking is under pressure from every angle. Technological advances, and the evolving attitudes...
Another Fine Mess?
Fines aren’t fine any more. That should be a message resonating loud and clear around financial...
12 technology questions investors should be asking banks
When I spoke at the Goldman Sachs financial services conference last Wednesday, we got into a good...
Getting to grips with open API standards in financial services
The Government has made spurring the growth of the UK's financial technology sector a priority for 2015...
