Beyond Cloud-Native: The Rise of the Agentic Enterprise
- 26 min 54 sec ago 09:00 am
- Dr FeiFei Li, CTO and President of International Business at Alibaba Cloud
The global technology stack is quietly shifting from cloud‑native to AI‑native, and ultimately agent‑...
Why Voice AI Is Still Hard to Get Right in Bank Collections and Dispute Calls
Every voice AI demo works beautifully. The room is quiet, the caller speaks clearly, and the system gets...
Why Regulation Must Keep Pace with Payment Innovation Ahead of Proposed BoE Innovation
The Government intends to add innovation to the Bank of England’s remit, alongside its primary...
IT Leaders Wrestle with AI, Sovereignty, Supply Chain and Deployment Flexing Conundrums
Concerns over AI best practices, digital sovereignty compliance, access to hardware and need for...
Black Friday Payments: Is the Retail Estate Ready for Peak?
- 1 week 2 days ago 02:00 am
- Jean-Philippe Niedergang, Acting Group CEO / EMEA-PACIFIC-LATAM CEO at Castles Technology
On Black Friday last year, Barclays recorded card transactions 62% above its average day for 2025....
The Cost of Managing Multiple Payment Providers: Where the Money Actually Goes
Often, payment teams I speak with can quote their blended processing rate to two decimal places. Very...
The Next Phase of Crypto Payments Is About Removing Complexity
As more businesses explore crypto payments, the real question is no longer whether the technology works...
How to Improve Payment Approval Rate When You Already Have Several PSPs
Ask a payments team for their payment approval rate, and you will get a number within seconds. Ask how...
How SaaS Platforms Monetize Payments and Who Keeps the Margin
A few years ago, embedded payments differentiated vertical SaaS. Today, merchants expect to take...
DORA Without the Guesswork: Turning Fragmented Logs into an Evidence Layer
Most organisations already sit on vast amounts of telemetry, but very little of it is organised,...
