Ingenico is taking a new approach to payment transactions for a more sustainable and inclusive growth

Ingenico is taking a new approach to payment transactions for a more sustainable and inclusive growth

Marine Le Picard

Head of CSR at Ingenico Group

Views 430

Ingenico is taking a new approach to payment transactions for a more sustainable and inclusive growth

27.02.2020 04:15 am

How can payment solutions be changed into a driver of sustainable development and corporate social responsibility? While more and more companies in the retail sector are adopting solidarity rounding, allowing customers to make micro-donations when they pay, other solutions are also emerging to create social value from payment transactions, while reducing the carbon footprint linked to the purchasing act.

Committed for many years to promoting a more responsible development, Ingenico - the global leader in seamless payments - plans to step up its efforts and launches “SHARE”, a CSR programme based on tangible goals. This programme follows on from the measures already initiated by the Group in 2015 and is based around four key focuses: governance, corporate citizenship, human capital and environment. The aim of the programme is to address the key issues that Ingenico has identified in the payment sector, whether these are social, economic or environmental.

Carbon impact: the payment sector has a key role to play

In today’s world, consumers want and expect companies to have a front-line role in the fight against climate change. The act of purchase is not carbon-neutral: as with the printing of any paper document, issuing a payment receipt results in CO2 emissions. To support retailers’ energy transition, Ingenico has created digital ticket solutions and is committed to developing these alternatives to paper payment receipts.

While digital till receipts are becoming more widespread, regulatory obstacles still delay payment receipts’ move from paper to electronic format in several countries. And yet the resulting carbon footprint reduction would be enormous! We at Ingenico estimate that this reduction would be of 30% if payment receipts were sent by email and 99% if sent by SMS.

In addition, companies that manufacture terminals, like Ingenico, have a role to play in their recycling process. Therefore, we care to develop systems to collect terminals at the end of their lives and these solutions are now available in 81% of the countries where we operate. We are also making efforts to ensure that, in the long term, we will work exclusively with European data centres powered by renewable energy.

Payment as a driver of social inclusion

Ingenico strives to achieve a more inclusive economy. While extreme poverty is generally falling worldwide, significant inequality nonetheless remains, particularly in terms of access to basic financial services. To move financial inclusion forwards, Ingenico and its partners are developing a branchless bank model, relying on local merchants.

We have also developed an offering that meets NGOs’ specific needs: Ingenico provides discounted access to its online payment solution for fundraising purposes to over 200 NGOs in an extremely wide range of sectors such as the environment, education and health.

After collecting more than 19.5 million donations volumes, among which 17 million micro-donations via our payment terminals, as a result of our partnerships with microDON in France, Pennies in the United Kingdom and Worldcoo in Spain, we get closer to our target objective to double the total number of donations made via our solutions each year between 2018 and 2023, reaching 20 million donations annually. And we hope to maintain this momentum!

Parity: a crucial driver of business performance

Conscious of the fact that parity boosts performance, Ingenico is committed to promoting equal opportunities and to supporting women’s professional development within the company. In France, Ingenico’s female-male gender equality index is 89/100. This encouraging result is a testament to the Group’s long-term commitment to a culture that values diversity in all its forms and spurs us on to continue with and extend our HR policy on parity.

Today, 31% of the Group’s team members are women, which is average for the sector. Our goal is to increase this figure to 35% by 2023. In the meantime, even though our Executive Committee has reached parity, there is still room for progress as we want to reflect the same diversity at all managerial positions. We want to reach the objective to 30% of women at managerial positions by 2023. To reach that objective, we have set-up a structured plan based on a proactive recruitment policy.

The act of making payments - something that is ingrained in our everyday lives - must be a responsible act. Ingenico, as a global player, has set itself the task of making this act not only cleaner and more inclusive but also of giving it a new role - an act that can make a positive impact on society.

Latest blogs

Sonny Aulakh Pure Storage

How to support remote working without compromising productivity

As the need to work remotely continues to impact the daily lives of people and businesses around the globe, it places unexpected demand on IT departments. How do you transition supporting 30% of your workforce to work remotely to 100% in a matter of Read more »

Martijn Bos Holland FinTech

Making it through the rain: Finance in times of turmoil

You’d need to be living on a remote island, without electricity or internet to not be aware of what the world is going through right now – a medical crisis that has spread across the world and disrupted supply chains, goods and services production, Read more »

James Devoy Sysnet Global Solutions

PCI DSS and Remote Assessments

COVID-19 is obviously changing many aspects of daily life. Some will be short term measures to see us all through these times, although I wonder how many will become more permanent fixtures in our lives. The PCI SSC has provided guidance to allow Read more »

James Booth PPRO

Brave New World: A Futuristic Vision of Payments

Over the last ten years, the retail e-commerce ecosystem has undergone a wide-ranging transformation. As recently as 2010, the e-commerce and payments value chain were relatively straightforward: Any eCommerce merchant could integrate a payment Read more »

Nish Kotecha Finboot

How blockchain could potentially transform global healthcare in the wake of COVID-19

In the globalised world we live in, entities such as the World Health Organization (WHO) have been established to ensure cooperation between different governments on global health-related issues. In the face of pandemics such as the one we are Read more »

Related Blogs

Payments in the pandemic times: what’s going on & how to adapt

Every single sphere of our lives is likely to feel the harsh impact of the coronavirus as it spreads across the globe. The quarantine, as well as the need for social distancing, have already drastically affected, among other stuff, our shopping Read more »

James Booth PPRO

Why are bank transfer payments in the UK more popular than ever?

The UK has one of the most innovative and fast-moving fintech sectors in Europe. Last year, investment in the British fintech sector hit $4.9 billion, up 36% from 2018. The UK has at least thirty online media titles dedicated to fintech, not to Read more »

Fabrizio Zanollo Form3

The Cross-Border Payments Evolution

Plenty is unfolding in the global payments arena. There is a stream of new products or partnerships being publicised by financial institutions to improve the user experience across both domestic and international payments. One common theme rings Read more »

Paul Marcantonio ECOMMPAY

5 Steps to Set Up Online Payments for Your Business

Selling things online can be complicated. There are web shops to design, product descriptions to create, and payment methods to set up. The latter is probably the single most important part of the process - for a very simple reason. If your Read more »

Simon Fairbairn Ingenico Banks & Acquiring

12 Payment Predictions with Ingenico

1. Fraudsters Innovate Too In 2019, Authorised Push Payment Fraud (APP Fraud) rose by 40%, costing the UK £616 million. Thanks to PSD2 and Open Banking, we will continue to see more new players in fintech. This is brilliant, but it means fraudsters Read more »

Free Newsletter Sign-up
+44 (0) 208 819 32 53 +44 (0) 173 261 71 47
Download Our Mobile App
Financial It Youtube channel