1. Track the countries
When you sell globally, check orders twice. Be especially careful with orders from Asia or Africa as they are countries with higher instances of fraud.
Look closely at IP addresses from outside the country, but make sure it could be a fraudulent activity before you accuse a customer. If you have any doubts, contact the customer to confirm that they actually ordered the item.
2. Email address
Email addresses can also set off alarm bells, especially if it contains strange names. For example, firstname.lastname@example.org or email@example.com. It doesn’t mean that every ridiculous email address is suspicious. Don’t overreact, but be careful and listen to your gut.
Look closely at orders when a customer uses an anonymous email service. These services are frequently used by fraudsters because they don’t give personal information to merchants or the police.
3. Time of ordering
Everyone knows that you can shop online anytime you want, 24/7, but you should pay special attention to late night and early morning orders. Fraudsters usually make purchases during this period.
You can also look closely at orders with express shipping because it’s one of the common shipping methods chosen by fraudsters. They also usually make costly orders in high quantities.
Another thing to watch is repeated attempts to order an item or service on the same card. Making unusual orders, such as a large number of orders from a specific country or from similar regions and more expensive orders are also things fraudsters commonly do.
4. Shipping address
Consider cancelling an order shipment when you see that the shipping address looks weird or is different from the billing address. In this case, it’s good to ask the issuing bank to get in touch with the customer. Fraudsters often give wrong phone numbers that don’t match with the credit cards they use to make an order.
Also, remember to update your network security systems and find a company that offers highly effective fraud protection service.