Banks suffer well over one IT outage per month - comment from Simon Ratcliffe, Principal Consultant, Ensono
- Simon Ratcliffe, Principal Consultan at Ensono
- 01.03.2019 11:45 am undisclosed
With banks now suffering well over one IT outage per month, the extent of this financial IT problem needs immediate attention. It is more important than ever before that banks manage the upgrading of their IT systems with due diligence, to avoid finding themselves in a similar position to Barclays and TSB – who notably suffered more outages last year than any other bank. Whether relatively small or large-scale mass system outages, banks risk causing customer disruption, losing millions of pounds in revenue and jeopardising key consumer trust.
Mainframe systems still form the backbone of thousands of banks’ IT infrastructure, and remain the most appropriate technology available for processing high-volume transactions in the most secure and efficient manner. Many banks are working to connect these effective systems of record to more ‘modern’ cloud-based systems to reach their clients, but many are not realising that a fully modernised mainframe can deliver much of this functionality seamlessly and equally effectively. However, failure to properly maintain and modernise legacy infrastructure can be problematic. With relevant skills in decline, it’s becoming increasingly difficult to maintain these systems without outsourcing.
With expert management and the most innovative encryption capabilities, ‘legacy’ environments can bolster data security and ensure the smooth running of mission critical applications on a day-to-day basis.