New research indicates the importance of enhanced ATM interactions and personalisation
Banks are increasingly using advanced ATM software platforms to modernise customer identification and authentication, improve customer personalisation and maximise the performance of their ATMs and self-service channels. These are some of the key findings from ATM Software 2018, an in-depth survey of the world’s leading banks, examining their perspectives on the current generation of ATM software, and the functionality they expect in the future.














