The pandemic, left little option for consumers but to turn to online solutions that offered seamless access to products and services when they were otherwise unavailable. In the process, they gained more confidence in online and ecommerce services - especially with the associated improvements in security and protection during this time.
While a good product or service offering is crucial in running a successful business, it’s important not to neglect the behind-the-scenes functionality. Here’s what you need to keep in mind:
1. Security first