FintechOS, the global technology provider for banks, insurance and financial services companies, today revealed new research that shows 63% of UK consumers believe the customer experience (CX) in banking has “stood still” for five years. After better financial terms, consumers will switch banks in pursuit of a better customer experience, especially Gen Z (18-24 years old) and Millennial (25-39 years old) generations. The data comes from a survey of 1,000 UK consumers in November 2020. 

Spice Money, India’s leading rural fintech, announced the appointment of Sanjeev Kumar as its Chief Executive Officer, effective March 31, 2021. He will be reporting to Dilip Modi, Founder, Spice Money.

Sanjeev Kumar, in his earlier role of Chief Growth Officer, has contributed to the rapid growth of Spice Money through his ability to strategize and execute relentlessly. Even in a year of pandemic and lockdown, it was Sanjeev’s vision that helped the company not only to stay afloat but to grow in leaps and bounds.

Syncordis, the global Temenos implementation partner and product experts, and Temenos (SIX: TEMN), the banking software company, announced that Santander International, part of the Banco Santander group, has selected Temenos SaaS, implemented by Syncordis, to power-up its core banking platform transformation.

Worldline, the European market leader in payment and transactional services, accelerates the digital transformation of commerce with its new AXIUM platform, comprising innovative Android POS and an unrivalled suite of payment and business services.

Worldline, through its Ingenico brand, today announces the launch of its POS AXIUM platform, the latest development in Ingenico’s evolution as an ecosystem enabler and the most trusted technology partner in the new world of payments acceptance.

Global technology provider Arrow Electronics has signed a pan-European distribution agreement with global cybersecurity company OPSWAT to offer its MetaDefender and MetaAccess cybersecurity suite of critical infrastructure protection products.

Foundation Finance has joined Versatile’s platform to provide current and future customers with powerful tools to build a comprehensive, customized financing program.

With an aim to enhance the ERM ecosystem in the country, especially in the insurance and reinsurance broking sector, India Affiliate of Institute of Risk Management, the world’s leading professional body for Enterprise Risk Management (ERM), and J.B. Boda Group, a 75-year-old insurance and reinsurance broking and allied services company in India, have signed a Memorandum of Understanding (MoU) for a wide-ranging knowledge partnership.

The decision of Bundesnetzagentur to allow AI (artificial intelligence) based identification methods for new use cases in Germany is a confirmation of IDnow’s platform strategy and at the same time a turning point in international competition for German technology companies.