Banks and insurers have invested heavily in the digitisation of their customer channels over the last 25 years. Starting with static information websites around the turn of the century, mobile apps with the advent of the smartphone 15 years ago, and finally, the widespread adoption of chatbots over the last five years.

The payments industry is dynamic and fast-paced, and while there’s no one-size-fits-all formula for success, some skills stand out as absolutely essential.

Here are five skills that have been critical in my own journey, and why they’ll serve you well, too, no matter where you are in your career.

ACE Money Transfer (ACE) has today announced a collaboration with Mastercard Move, Mastercard's portfolio of domestic and international money movement solutions, that will enable its customers to send money to some of the world's biggest markets in near real-time. Leveraging Mastercard Move's advanced money movement capabilities, ACE customers in the UK, Australia, Canada, and Europe will now be able to make fast, secure, and convenient transfers to India, Norway, Denmark, Sweden, and other countries in the Single Euro Payments Area (SEPA). 

In line with its obligations under the updated Shareholder Rights Directive (SRDII), Nordnet Bank AB, a leading pan-Nordic digital platform for savings and investments, has commenced live operations with an international shareholder disclosure solution from global Fintech leader, Broadridge Financial Solutions, Inc..

Nexi Germany GmbH, part of leading European PayTech, 

Yuno, the world’s leading payment orchestration platform, and Invest Qatar, the Investment Promotion Agency of Qatar, today announced a partnership that will accelerate Yuno’s expansion into the Middle East, with the establishment of a new regional headquarters in Qatar.

CredCore , a vertical-AI company that transforms debt capital markets for lenders and borrowers, today announced $16M in Series A. The round was led by Avataar Ventures, with participation from Inspired Capital, Fitch Group, BellTower Partners, and senior executives in asset management and financial services.

Equifax UK has launched the Financed Emissions CalculatorTM, utilising Equifax fully cloud-native infrastructure to help streamline sustainability reporting requirements and provide more accurate and timely data delivery. This new solution will enable lenders to make more informed decisions to align net-zero targets with lending and investment strategies.

PPRO, the leading local payments platform, has partnered with European Payments Initiative (EPI) to secure Principal Membership of Europe’s newest payment method, Wero. Through its Membership, PPRO will provide its customers with the most comprehensive route to access Wero via sponsored associate membership, payment facilitator access, or as a technical gateway.

Saxo, the leader in online trading and investment, today reports a significant increase in its client base following the introduction of its new pricing model, with the total number of new trading end clients across markets up 132% in 2024 compared to 2023.