This combination of strategic expertise and powerful technology will enable organisations across numerous industries to achieve significant business results by making improvements in the following areas:

• Customer operations efficiency: By leveraging NICE Call Volume Optimisation, organisations can proactively address customer needs to enhance satisfaction and brand loyalty

Cetera Financial Group ("Cetera"), a leading network of independent broker-dealers, announced today that it has introduced a new online tool called RightBRIDGE. RightBRIDGE is driven by a powerful suggestion engine designed to help advisors uncover holistic opportunities within their book of business and enhance relevant conversations with clients. This innovative technology has been integrated within the advisor workstations for Cetera Financial Institutions and Cetera Financial Specialists, two firms in the Cetera network.

JCB cards will be accepted at all of IBA's acceptance locations throughout the country by the end of February 2016.

Gro Solutions, a leading provider of digital growth solutions for banks and credit unions, announced that $4.2 billion, Apple Valley, Minn.-based Wings Financial Credit Union is the latest financial institution to implement Gro Account Opening, which simplifies the opening of new Wings Financial Credit Union accounts.

Gro Account Opening leverages GPS, imaging, wireless carrier data, email address parsing and other features to limit manual text input during account opening. New mobile-first and mobile-only members can stay in their chosen channel for the complete process.

China UnionPay (CUP) and Visa Inc. today signed a Memorandum of Understanding (MOU) in Shanghai with both parties agreeing to collaborate on payments security, innovation and financial inclusion. The MOU was signed between Shi Wenchao, President of CUP, and Charlie Scharf, Chief Executive Officer of Visa Inc.

Encap Security, provider of uncompromising authentication for financial institutions, has today announced the release of version 3.1 of its Smarter Authentication platform. The update includes support for Android’s fingerprint API, and better protection against Man In The Middle (MITM) attacks.

Why terms extensions without financing innovation will be damaging your competitive position

 Nasdaq (Nasdaq:NDAQ) today announced the completion of its acquisition of Marketwired, a leading global provider of news distribution services and analytics for communications professionals. 

AxiomSL, the leading global provider of regulatory reporting and risk management solutions, announced today that it has opened a new office in Poland, in response to increased demand in Central and Eastern Europe from financial firms which must comply with a range of new regulatory requirements.

A team of 15 has been employed at the new office in Wrocław – the largest city in western Poland, which is renowned for its university of technology. The team will be developing and implementing new regulatory solutions for the Central and Eastern European markets.

 Saga, a leading provider of financial and travel products for the over 50s, has engaged contact centre technology specialist Sabio to support its contact centre infrastructure at sites in Folkestone and Thanet.