Tens of thousands of financial services businesses are avoiding upgrading their digital systems because they don’t deem digital transformation to be important, research suggests.
Six in 10 (62%) business leaders believe there are other priorities over the next 12 months, according to a nationwide survey of managers and C-suite executives.
Alarmingly, nine in 10 (92%) business leaders said they were not well-equipped or prepared for digital transformation.
Bosses cited “lack of resources”, “lack of skills” and “Brexit” as key blockers to progress.