Since 2014, the Client Relationship Model II (CRM II) regulation has become a hot topic in the Canadian financial services industry because of its influence on banking practices in Canada.
CRM II aims to protect investors from false investments and provide them with comprehensive information about fees and the performance of their investments. A part of a global shift towards increased disclosure and transparency in the banking industry, its European and U.S. counterparts are MIFID II and the Dodd Frank Act, respectively.