Clari5 Customer Experience Management
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Clari5 is a next gen enterprise platform for real-time intelligence using the best of technology for cost effective real-time intelligent solutions for financial institutions in the financial crime risk management domain. Clari5 real-time intelligence solutions are deployed enterprise wide using commodity hardware in some of the biggest global banks.
Clari5 Customer Experience Management solution delivers instant contextual intelligence across 3 dimensions: Tacit, Actionable and Conversational. Insights offering contextual, real-time recommendations across all channels helps grow cross-sell/ up-sell revenue exponentially.
- Cross-sell/ Upsell in Real-time
- Next Best Product Recommendation
- Lead Generation
- Intelligent Prompts
- Real-time Customer Detect at Branch
- Automated Service Messages
- Enhanced User Effectiveness
- User-friendly Analytics
- Unified and holistic customer experience at every touch point
- Helps customer facing staff make intelligent and relevant conversations
- Enables banks to proactively improve customer experiences across all communication channels
- Solution leans from transactions, interactions, responses and factors them using mathematical models and fuzzy logic to arrive at right conversation pointers, right messages and right sales opportunity