Product Profile


First Release Date:
Language Support:
United States
Technology Category: Cloud Infrastructure as a Service

Product/Service Description

An end-to-end optimized cloud solution that encompasses all aspects of Infrastructure as a Service, starting from hourly virtual servers and to high-performance bare metal, big data solutions, and full private clouds. User can work with more than dozen virtual machine templates on a single shared platform. 

Customer Overview

Total Number of customers undisclosed
Customer Size Individual , Large Enterprise , Medium , SMB
Customer Type Commercial Banks , Corporates , IT Integrators
Target Market Global
Specific georgaphical coverage United States of America


  • A variety of customization options for storage, network, and hypervisor operations
  • 2,000 Gbps connectivity between data centers


  • SoftLayer positions its pricing and technical support policy a definite benefit as it includes essential resources like network bandwidth, primary system storage and extensive customer support without extra charges while competitors ‘advertise “low” price

Platform & Workflow

Server OS Windows Server
Workstation OS Windows , Ubuntu. , FreeBSD , Debian , RedHat Linux , Cent OS
Programming Language and API undisclosed
SetUp and Installation Options undisclosed
Deployment Period Within minutes/hours
Reporting Capabilities Cloud migration reporting
Security Options Secure authentication and access control including multifactor authentication, VPNs, API keys and audit control logs. Availability of data encryption solutions such as CloudLink® Secure VM, IBM Cloud Data Encryption Services (ICDES). Anti-virus software a
The product/service compliant with the following regulatory standards HIPAA , SOC 1 and SOC 2

Connectivity, Hosting and Intergration

Hosting Option Hosted by provider
Hosting provider undisclosed
Devices Supported Windows
Compatibility with Database Management System (DBMS) MySQL, IBM Cloud Analytics, Cloudera Hadoop, MongoDB, Basho Riak
Third party integration Green Hat, Hadoop-based InfoSphere BigInsights, OpenStack

Support Services

Support Option Online Support , Phone Support , Knowledge Base
24x7x365 phone support available via ticket, phone, and live chat.


Support Location 1
Country United States
Address Corporate Headquarters, 14001 North Dallas Parkway, Suite M100, Dallas, TX 75240
Phone +2144420600
Email undisclosed
Website undisclosed
Support Location 2
Country Netherlands
Address Paul van Vlissingenstraat 16, 1096 Amsterdam
Phone 31 20 308 0540
Email undisclosed
Website undisclosed
Support Location 3
Country Singapore
Address 29A International Business Park, Jurong
Phone 65 6622 2131
Email undisclosed
Website undisclosed


Media Coverage (Quick Links)

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