Product Profile

Falcon Fraud Manager

First Release Date:
Current Version: 6.4.1, July 2015

Product/Service Description

FICO Falcon Fraud Manager provides core analytic processing power to handle an organization’s transactional fraud detection needs such as debt, credit, deposit, ePayments and mobile. It can be used to process events, develop strategies to detect fraud and create cases, and execute associated decisioning across an institution’s products, channels and customers.

FICO® Falcon® Fraud Manager provides deep insight into fraud trends and activity. Powered by FICO’s market-leading predictive analytics, it detects up to 50% more fraud than rules-based systems.

 

Customer Overview

Total Number of customers 10,000+ financial institutions
Customer Size Large Enterprise , Medium , SMB
Customer Type Commercial Banks , Investment Banks
Target Market Global
Specific georgaphical coverage undisclosed
Term and transactional models are supported. Pricing is based on FI size and transaction/account volume

Features

  • Robust neural network models with patented service, account, and customer profiling and monitoring of global entities
  • Real-time rule creation, rule simulation, and rule implementation
  • Efficient investigations with sophisticated case management system
  • Seamless integration with your authorization and payment systems for up to 100% real-time scoring
  • Region and portfolio-specific fraud models leverage industry-wide consortium data
  • Adaptive models generate fraud scores based on analyst feedback

Benefits

  • Detects more fraud with lower false positives to provide minimal impact on good customers
  • Delivers earliest possible warning of fraud activity
  • Boosts analyst productivity and improves effectiveness of fraud operations
  • Identifies fraud sooner to give you more opportunity to reduce losses
  • Leverages known fraud patterns to achieve highest fraud detection levels
  • Adjusts to your findings about fraud dispositions

Platform & Workflow

Server OS AIX (IBM) , Linux (Red Hat, Mandrake, Debian, SuSe, etc.)
Workstation OS Windows , Linux
Programming Language and API Java, C
SetUp and Installation Options Install on IBM zOS, AIX, or Linux
Deployment Period 6-12 months
Reporting Capabilities Embedded ad hoc and canned reports powered by Business Objects. Falcon ships with a set of comprehensive reports structure allowing financial institutions to report on fraud operations, rule, queue, and case performance, and false positives.
Security Options Falcon uses LDAP over SSL/TLS with an FI's LDAP server to authorize and authenticate users for their appropriate roles.
The product/service compliant with the following regulatory standards PCI

Connectivity, Hosting and Intergration

Hosting Option Hosted by third party , Inhouse , Hosted by provider
Hosting provider For cloud installations the FICO Analytic Cloud supports Falcon installations. The solution is also hosted by most major payment processors or integrators, including First Data, Total Systems, HP, FIS, Fiser, Visa and MasterCard.
Devices Supported Web-based , Windows
Compatibility with Database Management System (DBMS) Oracle RAC, DB2
Third party integration SAP BO;FairCom C-Tree or a FICO-branded Couchbase; IBM Websphere or Apache Tomcat for application server

Support Services

Support Option Online Support , Phone Support , Knowledge Base
All Falcon customers have access to 24x7 Falcon Product Support, reachable via email, phone, and online.

Branches

Support Location 1
Country USA
Address 3661 Valley Centre Drive, San Diego, CA 92130
Phone 858-369-8000
Email support@fico.com
Website www.fico.com
Support Location 2
Country UK
Address 5th Floor, Cottons Centre, Hays Lane, London SE1 2QP
Phone +44 (0) 207 940 8718
Email support@fico.com
Website www.fico.com

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