Africa’s banking industry has witnessed a phenomenal transformation over the last decade ever since non-banking entities such as telcos and retailers ventured into expanding financial services to the general consumer and the unbanked. Since then, banks have focused on implementing continuous improvement strategy by redesigning their processes, products and services with technology emerging as a competitive artillery in driving operational excellence and delivering the best customer experience. No doubt banks compete with one another to bring more value to the customer, having said that, banks still aren’t a threat to one another in terms of competition. FinTech disruptors, Telcos, Retailers and other Non-banking entities that provide financial services pose a credible threat to banks in Africa. This has been the case since the last decade and it’s still happening.
While regulators have to implement the national strategy in order to ensure a fully banked population by inviting each stakeholder in the financial services eco-system, banks try their best to meet regulatory requirements and make money to ensure sustainability and profitable growth. Challenges for African banks are enormous with greater opportunities and returns as long as they implement the right strategy.
Africa NXT Banking Summit brings together the crème de la crème of African banking leaders to address solutions around transforming Africa’s banking roadmap. This must attend summit focuses on how banks can capitalize on new technology to bring more value-added services to the mass market customer segment, what are the opportunities in collaborating with FinTechs to enhance the customer value chain, and how to ensure a safe and secured banking experience.
For more information call us on +971 4 2722433 or email to request more details about the conference agenda that features the confirmed speaker panel, program sessions and participating companies.
Follow Alpha One Events on LinkedIn: https://www.linkedin.com/company/alpha-one-events
Follow Alpha One Events on Twitter: @AlphaOneEvents